Hind Al Suwaidi, CEO of GPSSA Pension Sector, said the initiative aims to eliminate redundant steps while maintaining the highest standards of governance, transparency, flexibility and efficiency in service delivery. “Our goal is to improve customer satisfaction and align with national visions and programs designed to achieve zero government bureaucracy,” he said, noting that employers will no longer need to create new applications as their role will be limited to reviewing and approving pre-populated data automatically.