Insurers that effectively integrate ChatGPT will gain a competitive advantage with SMEs
Half of U.S. small and medium-sized businesses (SMBs) suggest they are comfortable with an artificial intelligence tool determining their insurance premium, according to a GlobalData survey. Meanwhile, Simply Business launched a business insurance app within ChatGPT for customers in the US and UK. As part of GlobalData’s 2025 SME survey, 49.8% of U.S. SMBs said…