Loyal Customers - Truenewj

A controversial fashion giant closes its fitting rooms

amefika3 hours ago07 mins

Remember those teenage years when we started questioning ourselves, trying to figure out how to connect or disconnect from the world around us? For generations of teenagers, fashion has played an important role in achieving both goals. While style trends change every season, consumer habits are undergoing a much deeper macroeconomic shift. In recent years,…

Is customer loyalty dead or are you just a bad negotiator? How Kevin O’Leary Gets a Better Deal When His Bills Rise

amefika7 months ago05 mins

If your Internet bill suddenly increases by $12, your airline miles stop going as far, or your streaming subscription quietly adds another fee, you’re not imagining it. It’s what experts call the “loyalty penalty” and it has quietly become one of the biggest ways companies increase revenue. You stay there, prices go up and loyalty…