Nol Pay app users in Dubai can now renew expired cards or extend the validity of travel passes in advance, thanks to the newly updated version of the app.
Users can receive proactive notifications to remind them to top up low balances. They can also manage their family members’ bank cards and perform instant top-ups and real-time balance inquiries.
Through this upgraded version of the Nol Pay app introduced by Dubai’s Roads and Transport Authority (RTA), users can schedule automatic top-ups for family cards at predefined intervals with user-selected amounts, as well as make instant purchases of travel passes.
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The update aims to provide a smoother and more seamless user experience, improving usability, efficiency and overall performance. The updated noPay app introduces a variety of new features and improvements, including:
- Manage family members’ nol cards, such as submitting requests for children, linking or deactivating family cards, and reloading balances for individual members.
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Receive proactive notifications to remind users to recharge low balances, renew expiring nol cards, or extend the validity of travel passes in advance.
The launch is part of the first phase of RTA’s initiative to upgrade the nol system using Account Based Ticketing (ABT) technology. The project seeks to achieve several strategic objectives, including aligning the application interface with the unified “look and feel” of RTA’s broader digital ecosystem.
In particular, nol Pay now supports digitized nol cards on Samsung and Huawei devices, allowing users to pay on public transport and at points of sale with a simple tap, without opening the app.
By the end of 2024, more than 33,000 digital cards had been sold, representing a 460 percent increase compared to the previous year. The app also reached 1.5 million downloads, representing 150 percent year-on-year growth from 2023.