Shoe chain closing more than 150 stores as traffic at mall changes

Shoe chain closing more than 150 stores as traffic at mall changes
Shoe chain closing more than 150 stores as traffic at mall changes

The narrative that malls are dying isn’t entirely true, but retailers continue to close stores as changes in shopping create a widening gap between winners and losers.

Store closures are no longer just a sign of retail weakness. They are increasingly a strategic decision about which malls are worth staying in and which are no longer viable.

“Traffic to shopping centers increased in the first quarter of 2026 in all three formats analyzed (indoor shopping centers, outdoor shopping centers and outlet shopping centers) largely thanks to strong performance in the first two months of the year, according to Placer.ai’s March 2026 Shopping Center Index.

That’s the general trend, but it doesn’t tell the whole story about the state of shopping centers.

“The American mall isn’t dying, it’s breaking up… However, this headline obscures a more nuanced reality: Upscale malls with luxury tenants and experiential offerings are flourishing, while lower-tier properties are struggling to survive,” according to Coldwell Banker Commercial.

That’s a situation that smart retailers understand and that has forced tough decisions to be made about store locations. Genesco, owner of Journeys, a traditionally mall-based shoe and sneaker retailer, has been closing stores as part of a broader plan to address the changing nature of malls.

Genesco has been working to shift its in-store presence since late 2023.

“Amid declining sales, Genesco is moving Journeys’ presence away from mall stores,” RetailDive reported.

The Company closed 94 Journeys stores in fiscal 2024 and is targeting up to 50 more closures in fiscal 2025, according to its fourth quarter 2024 earnings release.

Genesco CEO Mimi Vaughn called the situation at Journeys a game-changer.

“Given our strong track record of transforming businesses in challenging times, an even greater call to action to accelerate the pace of improvement for Journeys, and the initiatives already underway, we are well positioned to unlock Journeys’ considerable earnings and value potential,” he said on the call.

The closures continued through 2026 and 15 stores closed this year, according to Women’s Wear Daily.

Vaughn believes Journeys’ revival has progressed well.

“We’ve been very pleased with Journeys’ growth and performance over the last few years, and I’ll just go back and say this is our first full year of Journeys recovery. So when we look at where comps have been, we increased comps by 6% in FY25 and then 9% in FY26,” he said during Genesco’s fourth-quarter 2026 earnings conference call.

Investing.com notes that Journeys helped Genesco deliver a strong quarter.

“The footwear retailer’s performance was supported by strong comparable sales growth of 9% and continued momentum from its flagship Journeys brand, which posted offsetting growth of 12% during the critical holiday quarter,” Investing.com reported.

Journeys has been on an upward trajectory.

“The Journeys division led the charge with comparable sales growth of 12%, marking its second consecutive year of double-digit profits in the fourth quarter. This performance was particularly notable given the competitive teen footwear market,” the analysts added.

Journeys has been changing its retail footprint. Shutterstock
Journeys has been changing its retail footprint. Shutterstock

Genesco isn’t the only one pulling its stores out of failing malls.

“Brands are reinvesting in premium retail locations. Luxury retail square footage in the US increased 65% in the first half of 2025, reflecting efforts to restore growth after previous declines. This aligns with consumer behavior showing that wealthy shoppers remain willing to spend on quality and experience,” according to McKinsey’s State of Fashion 2026 report.

GlobalData CEO Neil Saunders believes there is a shift happening in retail.

“This will result in buyers becoming more selective about what they buy and where they buy it,” he told MarketWatch.

Coldwell Banker reiterated its stance on the changing nature of shopping centers, noting that the divide between successful and unsuccessful properties has accelerated.

“Properties with the right locations, tenant mixes and experiential offerings are capturing an increasing share of discretionary spending, even as the overall number of shopping centers declines and store closures increase. Lower-tier centers face a difficult choice: invest heavily to reposition themselves toward premium experiences, find alternative uses, or sell while value holds,” the commercial real estate company shared.

Related: Costco solves a major customer problem

This story was originally published by TheStreet on April 16, 2026, where it first appeared in the Retail section. Add TheStreet as a preferred source by clicking here.

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